Refund Policy
Website development projects usually comprise two components: Web Design and Web Development. Web design includes the initial website mockup and layout design. Web development includes CMS/Blog implementation, e-commerce solution, and custom PHP/ASP/JSP coding.
You are entitled to get a 50% refund of the upfront payment you made (if any) in the event of:
- You are not satisfied with the initial design mockup.
- We didn't start your project at all or we're unable to start soon.
- We are unable to complete the project as per the project's specifications.
- You want to cancel the project within 24 hours of making payment.
- You have already approved the design mockup.
- The project delays are caused by a lack of communication from your end.
- We have worked on your project for more than 4 days.
NOTE: Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
We are unable to issue a refund without actual receipt of the item(s) or proof of received.